{"id":671,"date":"2017-01-17T11:33:22","date_gmt":"2017-01-17T09:33:22","guid":{"rendered":"https:\/\/tillvaxtcompagniet.se\/?p=671"},"modified":"2017-01-17T11:33:22","modified_gmt":"2017-01-17T09:33:22","slug":"tibco-spotfire-i-goteborg-soker-support-engineer","status":"publish","type":"post","link":"https:\/\/tillvaxtcompagniet.se\/?p=671","title":{"rendered":"Tibco Spotfire i G\u00f6teborg s\u00f6ker Support Engineer"},"content":{"rendered":"

F\u00f6r mer information kontakta Peter p\u00e5 0707-648474 eller peter(a)tillvaxtcompagniet.se<\/strong>
\nAbout TIBCO Spotfire
\nTIBCO Spotfire, a product group of TIBCO Software Inc., is a leading provider of analytics software for next generation business intelligence. TIBCO Spotfire products offer a visual and interactive experience that helps professionals quickly discover new and actionable insights in information. Distinguished by its speed to insight and adaptability to specific business challenges, Spotfire rapidly reveals unseen threats and new opportunities, creating significant economic value. Spotfire customers include industry leaders among the Global 2000 that have deployed Spotfire analytics to gain an information advantage over their competitors.<\/p>\n

With more than 10,000 customers, 3000 employees located in 33 countries, TIBCO has retained the speed and agility of a start-up.\u00a0 We value and encourage new ideas, direct communication, out-of-the-box thinking, risk-taking and creative problem solving.<\/p>\n

Overview
\nThe Global Support organization at TIBCO prides itself on providing world class technical support services to all our customers and partners worldwide. As a member of this worldwide team, you will help troubleshoot, debug and solve problems that may arise during the use and implementation of the TIBCO Spotfire product suite by external and internal customers. You will be supporting both our client and server applications, and can over time choose to specialize in areas like databases\/data access, analytics\/visualizations, server-side administration\/troubleshooting, and programming\/API support. You will work with many customers, projects and issues in parallel and will get the opportunity to learn lots of new technologies and skills.<\/p>\n

TIBCO Spotfire Support is strategically located around the world in several time zones, including Seattle (US), Palo Alto (US), Boston (US), Pune (India), Sydney (Aus) and Gothenburg (Sweden). You will work as a member of the TIBCO Spotfire Global Support Organization from the Gothenburg office in Sweden, co-located with the Product Development department, and collaborate with colleagues and customers around the world.
\nResponsibilities<\/p>\n

\u2022\u00a0\u00a0 \u00a0Provide guidance and assistance to customers and partners with installation, use, integration, and customization of the TIBCO Spotfire products
\n\u2022\u00a0\u00a0 \u00a0Provide email\/WebEx\/phone consultation to troubleshoot, debug and solve customer issues and inquiries.
\n\u2022\u00a0\u00a0 \u00a0Create customer self-service content, e.g. in the form of knowledge base articles, community forum posts and videos.
\n\u2022\u00a0\u00a0 \u00a0Understand the problems reported by customers and reproduce locally in the Support lab
\n\u2022\u00a0\u00a0 \u00a0Accurately and completely document problems, solutions, and defects in the Support call tracking system (Salesforce Service Cloud)
\n\u2022\u00a0\u00a0 \u00a0Investigate and provide workarounds as applicable
\n\u2022\u00a0\u00a0 \u00a0Collaborate with other departments, such as Product Engineering and Professional Services as required
\n\u2022\u00a0\u00a0 \u00a0Participate in side-projects aiming at improving usability, supportability and quality of the TIBCO Spotfire products
\n\u2022\u00a0\u00a0 \u00a0Learn and expand your knowledge of TIBCO Spotfire and its associated products and technologies
\nQualifications
\nYou have a passion for computers and IT and probably started exploring computers and software long before your formal education. You are naturally curious and always stay up-to-date with the latest technologies. You like challenges and problem solving, and you strive for great results. You are a good team player with excellent communication skills and a strong customer orientated attitude.<\/p>\n

Desired Skills & Experience
\n\u2022\u00a0\u00a0 \u00a0A degree in computer science, software engineering, IT or related subjects
\n\u2022\u00a0\u00a0 \u00a0Strong troubleshooting and analytical skills
\n\u2022\u00a0\u00a0 \u00a0Enjoy working with people
\n\u2022\u00a0\u00a0 \u00a0Excellent verbal and written communication
\n\u2022\u00a0\u00a0 \u00a0Strong time management and organizations skills. Self-directed.
\n\u2022\u00a0\u00a0 \u00a0Excellent written and verbal skills in English.
\n\u2022\u00a0\u00a0 \u00a0Moderate verbal skills in Swedish.
\n\u2022\u00a0\u00a0 \u00a0Passion for learning new technologies.<\/p>\n

You will get the opportunity to focus on and learn more in areas like:
\n\u2022\u00a0\u00a0 \u00a0Data Mining, Visualization, Usability, Big Data
\n\u2022\u00a0\u00a0 \u00a0Data Access, Databases, SQL
\n\u2022\u00a0\u00a0 \u00a0Network\/Data communication (TCP\/IP, HTTP, SSL, Proxy, Load balancing)
\n\u2022\u00a0\u00a0 \u00a0Authentication and Authorization (LDAP, NTLM, Kerberos, Active Directory)
\n\u2022\u00a0\u00a0 \u00a0IT Security
\n\u2022\u00a0\u00a0 \u00a0C#, JavaScript, Python
\n\u2022\u00a0\u00a0 \u00a0Java, JSP, Tomcat
\n\u2022\u00a0\u00a0 \u00a0Windows \/ Linux \/ Unix administration
\n\u2022\u00a0\u00a0 \u00a0Cloud computing
\n\u2022\u00a0\u00a0 \u00a0Mobile computing \/ Mobile platforms<\/p>\n","protected":false},"excerpt":{"rendered":"

F\u00f6r mer information kontakta Peter p\u00e5 0707-648474 eller peter(a)tillvaxtcompagniet.se About TIBCO Spotfire TIBCO Spotfire, a product group of TIBCO Software Inc., is a leading provider of analytics software for next generation business intelligence. TIBCO Spotfire products offer a visual and … Forts\u00e4tt l\u00e4sa →<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[14,158,157,56,160,156,154,35,123,34,159,15,105,94,91,150,155,62,63,8,13,25,151,153,152],"class_list":["post-671","post","type-post","status-publish","format-standard","hentry","category-vi-soker","tag-net","tag-authentication","tag-authorization","tag-c","tag-cloud-computing","tag-computer-science","tag-data-mining","tag-infrastruktur","tag-it","tag-it-drift","tag-it-security","tag-java","tag-javascript","tag-linux","tag-produktbolag","tag-python","tag-software-engineering","tag-sql","tag-support","tag-systemintegration","tag-systemutvecklare","tag-tibco","tag-unix","tag-visualization","tag-windows"],"_links":{"self":[{"href":"https:\/\/tillvaxtcompagniet.se\/index.php?rest_route=\/wp\/v2\/posts\/671","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tillvaxtcompagniet.se\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tillvaxtcompagniet.se\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tillvaxtcompagniet.se\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tillvaxtcompagniet.se\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=671"}],"version-history":[{"count":1,"href":"https:\/\/tillvaxtcompagniet.se\/index.php?rest_route=\/wp\/v2\/posts\/671\/revisions"}],"predecessor-version":[{"id":672,"href":"https:\/\/tillvaxtcompagniet.se\/index.php?rest_route=\/wp\/v2\/posts\/671\/revisions\/672"}],"wp:attachment":[{"href":"https:\/\/tillvaxtcompagniet.se\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=671"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tillvaxtcompagniet.se\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=671"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tillvaxtcompagniet.se\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=671"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}